Frequently Asked Questions

Still have some questions?

Still have some questions?

What discounts and complimentary services will I receive?


Where is the card valid?

The card is valid on the following PHR hotels:

  • Sheraton Laguna Guam Resort
  • HIlton Guam Resort and Spa
  • Pacific Islands Club Guam
  • Hyatt Regency Guam
  • Hotel Nikko Guam
  • The Tsubaki Tower
What are the limits to the discounts applied and restrictions at hotel restaurants


How long is the membership valid?

The membership is valid for one year from the time of registration

What if I don't use all my benefits prior to the expiration date?

All membership benefits are non-transferrable and will not be valid after expiration date.

How do I redeem my complimentary stay benefit?

Please contact directly to the property of your choosing to make your room reservations

Will my membership be automatically renewed upon expiration date?

Memberships will not be renewed automatically. All members will need to re-enroll to continue to receive membership benefits.

What if I still have questions?

For futher assistance, please contact the PHR Club office at (671) 647-2582